Conductor.
Multi-channel communication, orchestrated.
Design, deploy, and run customer journeys across email, SMS, RCS, WhatsApp, and voice. Smart routing, fallbacks, and observability built in.
Customer communication, by design.
Conductor builds journeys that respond to behaviour, automate the routine, and make sure every message lands. The orchestration is the product. The channels are an implementation detail.
Visual journey builder
Design multi-step journeys with a drag-and-drop interface. No code required for most flows.
Multi-channel routing
Smart fallback ensures messages reach customers via the best available channel: RCS → SMS → Email.
Intent classification
Extract intent, sentiment, and key information from customer responses.
Audit & compliance
Full audit trails, consent management, and compliance reporting built in from day one.
Natural language
NLP capabilities to understand messages, extract entities, and enable intelligent automated replies.
Real-time observability
Monitor journey performance, message delivery, and engagement as it happens, not after the fact.
For teams whose communication has logic, timing, and channels.
Conductor is built for teams whose messaging needs to coordinate across channels and respond to what customers actually do. If that's the work, Conductor is the surface for it.
- 01E-commerce platforms with order updates and promotional campaigns
- 02Consumer apps managing user notifications and engagement
- 03SaaS platforms with complex onboarding flows
- 04Financial services requiring secure, compliant messaging
- 05Telecoms managing high-volume customer communications
- 06Subscription businesses with renewal and retention workflows
- 07Marketplaces coordinating buyer and seller communications
Pay for what you use.
Usage-based pricing. All tiers include every channel, the full journey builder, and support terms agreed in your plan.
Starter
For teams shipping their first orchestration.
Growth
For teams running multi-channel at scale.
Enterprise
Custom contracts, dedicated support, full security review.
More on orchestration.
Notes on multi-channel strategy, scale, and the architectural decisions that decide how communication runs in production.